Customer Terms and Conditions
Zodiac Psychics is a platform on which Users can ask any questions to Advisors and receive recommendations from them.
IF YOU ARE THINKING ABOUT SUICIDE OR IF YOU ARE CONSIDERING TAKING ACTIONS THAT MAY CAUSE HARM TO YOU OR TO OTHERS OR IF YOU FEEL THAT YOU OR ANY OTHER PERSON MAY BE IN ANY DANGER OR IF YOU HAVE ANY MEDICAL EMERGENCY, YOU MUST IMMEDIATELY CALL THE EMERGENCY SERVICE NUMBER AND NOTIFY THE RELEVANT AUTHORITIES.
- You are at least 18 years old.
- The information provided during registration is true, accurate and complete, and you agree to keep it up to date for the duration of the Agreement.
- You are ready to provide the necessary minimum information for the provision of the Services.
- You agree not to use the Service for illegal purposes.
- You undertake not to obstruct the operation of the Service using malicious software or in any other way that could damage the Service.
- You agree not to try obtaining information about other Users of the Service.
- While exchanging files within the Service, you agree to independently check them for viruses.
- Zodiac Psychics has the right to stop the exchange of any information between the participants of the Service and/or at any time remove any content uploaded by the User.
The user has the right to forbid Zodiac Psychics processing his personal information for marketing purposes.
The user can request an update of his personal information, and also has the right to request all information about him stored on the servers of Zodiac Psychics to be deleted. In order to do this, he needs to contact Zodiac Psychics via email: email@example.com.
Fees and Payments
All interactions between Users and Advisors are paid through online channels. You agree to abide by the agreed pricing terms and pay all Zodiac Psychics fees for the Services, provided by Advisors.
You directly authorize the payment of all commissions for each transaction that occurs under your account.
Any credit purchased by a user that hasn't been used will be nullified after six months.
Zodiac Psychics has the right to refuse to provide the service to the User, returning the paid amount in any convenient way.
You agree that Zodiac Psychics may, at any time, review your personal information, as well as, if necessary, the history of messages or callbacks (for example, to improve the quality of the Services provided or in case of any technical problems).
Zodiac Psychics has the right to disclose information about the User, including but not limited to the following list: personal information, contact information, message history and/or callbacks. The transfer of information about the User to third parties is possible if its disclosure is:
- Necessary to comply with the legal process (for example, in the case of a trial).
- Reduces the liability of Zodiac Psychics in the current trial.
- Necessary to protect the rights and/or property of any person.
- Necessary to prevent fraud or any other illegal behavior.
The User is responsible for the confidentiality of the password used, login and any other information related to the security of his account. The user is solely responsible for all actions performed under his account.
Our policy is to honor refund requests up to, and in limited circumstances, the total available balance within a User account.
To start this process, please contact our Customer Support department with your request. When contacting Customer Support, account validation is required. You will have to verify your username or email address and password.
Upon receipt of your request, unused funds will be debited from your Zodiac account and credited to the originating payment method within 5 to 7 business days.
We will provide a confirmation of receipt, if requested. If you have encountered an error in receiving a refund, please contact us immediately for follow-up to ensure the credit is processed properly. For certain financial institutions, it may take up to 30 days for a refund to reflect on your statement.
We reserve the right in our sole discretion to terminate a transaction in order to fulfill credit card industry regulations, payment processor and banking procedures, or in an effort to accommodate legal requests.
If a breach of our User Agreement, customer error, technical issue or potential fraudulent transaction has been brought to our attention, we may also choose to issue a refund.
Modification and Termination of Services
Zodiac Psychics is allowed to make any temporary and/or permanent changes to the work of the Service with or without notice to its Members and is not liable to Users, Advisors or any other third party.
Zodiac Psychics has the right to stop providing Services to the User at any time without giving reasons.
If necessary, Zodiac Psychics can use third-party resources, however does not have the ability to control their work.
The service may contain links to third-party resources, advertising, special offers or any other events / actions that are not owned or controlled by Zodiac Psychics. Zodiac Psychics is not responsible for the information contained on third-party resources and the services they offer. Moving to a third-party resource and/or deciding to use the Services of a third-party resource, the User assumes all responsibility for possible risks and clearly releases Zodiac Psychics from any liability associated with the use of third-party resources and any services they provide. In addition, the User releases Zodiac Psychics from responsibility for participation in promotions or any other events organized by third-party services, as well as for payment and delivery of any goods. Using third-party services, the User agrees that Zodiac Psychics is not responsible for any loss or damage of any kind related to his interaction with third-party resources.
Zodiac Psychics grants Users a limited, revocable, non-exclusive, non-sublicensed, non-transferable license to access and use the Service and/or access or use the content received through the Service.
Limitations of Liability
You agree that under no circumstances Zodiac Psychics will be liable for any direct, indirect, incidental, actual, punitive, or secondary damages, including those related to:
- The accuracy, completeness or content of the Service.
- The accuracy, completeness or content of third-party services related to Zodiac Psychics (for example, through hyperlinks, banner ads, etc.).
- The services provided by the Zodiac Psychics.
- The services provided by third-party resources related to Zodiac Psychics, for example, through hyperlinks, advertising banners, etc.).
- Using the services of Zodiac Psychics and/or following the advice of the Advisor, as a result of which the User is faced with physical damage or material losses.
- Unauthorized access or use of Zodiac Psychics servers and the information stored on them, including personal and financial data of users.
- Termination of the provision of services by the Service or third-party resources related, for example, through hyperlinks, advertising banners, etc.
- Any malicious software that may be transmitted to the Service and related third-party resources, for example, via hyperlinks, banner ads, etc.
- Any user content that is defamatory, offensive, obscene, pornographic, harmful to minors and/or unprotected groups of the population or any other unacceptable nature.
The foregoing limitation of liability applies in full, in accordance with applicable law and remains valid after the term’s expiration, termination of the agreement or termination of the use of the services of Zodiac Psychics.
The User agrees to defend, indemnify and hold Zodiac Psychics free from any kind of damage, lesions, claims and court decisions related to:
- Any violation of the User’s obligations.
- User’s refusal to pay for the provided Service.
- Posting abusive, obscene, or otherwise inappropriate content.
Using the Service in areas where the content provided is considered illegal is prohibited. If the User still uses the Service, he is solely responsible to the local authorities.
Zodiac Psychics is not responsible for the accuracy and success of any responses, recommendations and advice received through the site. You acknowledge and expressly agree that you assume all the risks associated with the site and the services provided through it.
The site and services provided through the Zodiac Psychics site are provided "as is" without warranty of any kind and are intended solely for entertainment purposes.
Zodiac Psychics disclaims any guarantees related to the site or the services provided through it, and is not responsible for the qualifications of Advisors and the quality of the services they provide.
Zodiac Psychics does not guarantee that the services provided through the site will be free from bias, defects, errors, eavesdropping or interception.
By using this site, you accept the terms of this disclaimer and agree that:
- Any use of the answers and recommendations received from a psychic is at your own risk and danger.
- Zodiac Psychics is not responsible for any damage caused by following the recommendations received from the Advisor.
- Zodiac Psychics is not responsible for the accuracy, completeness or content of the information provided on the Zodiac Psychics website or any other related sites (for example, through hyperlinks or advertising banners).
- No information obtained from Advisors, Technical Support Specialists or any other employees of Zodiac Psychics can be considered as financial or legal advice.
- Zodiac Psychics is not responsible for the unauthorized access or use of our servers and the information stored on them.
- Zodiac Psychics is not responsible for damage caused by malicious software transmitted from third-party sites (for example, through hyperlinks or advertising banners).
- By using the services of the site, you expressly agree to protect Zodiac Psychics from any loss and damage that the company may incur as a result of your question or answer to it.
The foregoing disclaimer of warranties applies in all cases permitted by law and remains in effect after the termination of this agreement or the termination of its term of validity, as well as the termination of use of the Zodiac Psychics website or the services provided through it.
Zodiac Psychics may provide the User with notifications or other messages about changes in this Agreement and/or changes in any aspect of the Service, by email, regular mail, or by posting information on the Zodiac Psychics website. The date of receipt shall be the date of receiving such notification.
The User may not re-assign his rights or obligations in accordance with this Agreement without the prior written consent of Zodiac Psychics.
This Agreement constitutes the entire agreement between Zodiac Psychics and the User.
No amendments to this Agreement will enter into force unless they are made in writing. If any provision of this Agreement is recognized by a court of competent jurisdiction as illegal, invalid, unenforceable or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect.
All services provided and all rights to them are the property of Zodiac Psychics.
By using the Zodiac Psychics service you agree to the terms and conditions of this Agreement.
Any concerns relating to the Site or this Agreement, should be notified to Zodiac Psychics at firstname.lastname@example.org
Last Updated: February 22, 2019